CANCELLATION POLICY
CANCELLATION POLICY
Right of revocation
You have the right within 14 days after you or a third party you named who is not carrier, received all goods.
For exercising your right of revocation you must inform us (Volker Schmidt GmbH & Co. KG, Efeustraße, 23795 Bad Segeberg, info@felge.de, Telefon: 0455196450) via clear declaration (e.g. letter shipped by post, fax or email) about your decision of revoking this contract. You can use the attached sample form which is not required though. You can fill in this sample cancellation or another clear declaration in electronic forms and transmit it on our website https://shop.felge.de/rueckgabe . When making use of this possibilty we will transmit a confirmation (e.g. via email) of receipt of this revocation.
To comply with revocation period it is sufficient to send the notification about exercising your right of revocation during these two weeks of withdrawal period.
Consequences of revocation
When revoking this contract we must repay all payments, included shipping costs (with the exception of additional costs you payed because of choosing another shipping type as our offered, cheapest standard delivery) we received from you as soon as possible and at the latest within 14 days from the day we received your notice of revocation. We will use the same payment method for this repayment you used when paying your chosen goods unless we decided another agreement in accordance with you. We will not charge any fees for this repayment. We can refuse this repayment until we receiver our goods back or until you bring evidence that you returned our goods – depends on the earlier date. You are obligated to send or give us all goods immediately and within 14 days from the day when you inform us about your revocation. This deadline is kept when you send your goods within 14 days.
You must pay for the return of all goods.
You only must pay the costs for a possible depreciation if this loss in value can be put down to improper use of your own.
Exclusion of right of revocation
The right of revocation does not persist in contracts of delivery of goods which are not prefabricated and for which production an individual selection or provision made by the customer is neccessary or which are clearly produced for personal needs of the customer.